RMC Arabia · Odoo Partnered Services

Odoo POS, Helpdesk & Managed Support

Run responsive retail and service operations with dependable ongoing Odoo support.

Discuss your Odoo project
Connected business operations

Built around your processes

Combine Odoo Point of Sale and Helpdesk with proactive administration, upgrades, monitoring, and user support. RMC Arabia helps stores and service teams stay productive while the platform remains secure and well governed.

Point of Sale

Operate touchscreen POS with products, pricing, taxes, customers, sessions, payments, and receipts.

Offline & Loyalty

Continue selling during connectivity interruptions and manage loyalty programs, rewards, and customer history.

Helpdesk & SLA

Control ticket pipelines, priorities, assignments, escalation, SLA performance, and customer communication.

Customer Satisfaction

Collect CSAT feedback, monitor service quality, and identify recurring issues and improvement opportunities.

Deployment Options

Support Odoo Online, Odoo.sh, or on-premise environments based on customization and data requirements.

Managed Services

Provide administration, issue resolution, security reviews, backups, upgrades, optimization, and user assistance.

Odoo applications

Modules that work as one

Start with the applications you need now and expand on the same unified database as your organization grows.

Point of SaleLoyaltyHelpdeskLive ChatKnowledgeField ServiceStudioDashboards
Delivery approach

A controlled path to value

01Service Baseline
02Configure
03Integrate
04Launch
05Monitor
06Optimize

Ready to improve operations with Odoo?

Talk to RMC Arabia about implementation, integration, migration, or managed support.

Contact our Odoo team